Venus Nail Lounge & Spa
2015 Birch Rd #600, Chula Vista, CA 91915, USA
+1 619-421-2274
(5 reviews)
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https://www.massageparlournearme.com/massage-parlour-chula-vistaca/
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I recently had my nails done here; pedicure was regular. Manicure was a disaster. The nail tech could not understand that I needed to round up the corners of my nails and kept sighing when I tried to explain. I showed her a blemish (bubbling) on my thumb and she just brushed top coat over it. I had to go to a different nail salon the next day to get a fresh manicure. I would not be going back.
To the owner - please make sure there is always an English speaking staff who can translate between nail tech & client. This whole scenario could have been avoided if there was an easier means to communicate.
ps: they are now called Venus nails.
Wendy is amazing, I'm a little introverted so it was nice to just sit there and watch her work her magic. She is very detailed and pays close attention to her work. I will absolutely be back to see her again!
I needed a certain design and could not find any nail place that would be willing to do it until I found this place recommended by a friend. I also recommend this place now!!
Got my nails done by Liz and she did such a good job. The amount of detail that she paid attention to made the experience really good. The actual quality of the design is also very well done. Loved it!
First off let me start by saying that I’ve been going to this nail salon for years and have always been very nice and generous with the staff. So I went in there one day to get my nails and they said the wait was about 45 minutes. I didn’t have the time so I made an appointment for the next day at 11AM. The next day when I went in at 11AM, they had me wait for a 5-10 minutes and then after waiting they let me know that I’d have to wait 45 minutes to an hour. When I asked them why I had to wait since they I made an appointment, the lady just said they were behind so I had to wait. She wasn’t apologetic at all and basically didn’t care that I had made an appointment. Horrible customer service, would not recommend this place to anyone. Their lack of care for their clientele is ridiculous and I will definitely not be going back and I will let anyone I know not to go there.
We came when it was really busy but it was worth the wait.