Venetian Nails & Spa
2701 N Rock Rd #300, Derby, KS 67037, USA
+1 316-440-2810
http://venetian-spa-derby.poi.place/
(5 reviews)
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Getting eyelash extensions is expensive, more than the average manicure or pedicure. Penny does the eyelash extensions. I've done my eyelashes with her 3 times. She started out pretty casual and it got worse from there. Today she was on her cell phone with a personal call the entire 30 minutes. It was loud in my ear. She was barely paying attention to me or my needs. She was rough with my eyes and head. Glue got in my eyes. It was a pretty miserable experience. I'm sad to leave Venetian but I'll have to find another vendor. I don't see her behavior changing any time soon.
They generally do a pretty good job here. Very frustrated with this visit and as the tech is most definitely more interested in her cell phone than her customers. She has a blue tooth headset but the constant dialing, texting, and face time is really annoying me. I'd like to get my nails done and go, not be delayed and feel like an interruption. Seems like lately they have been doing this more. They should have a rule that employees use their phone between customers not during. If this happens again I will definitely start going elsewhere.
Love Penny! She always does an amazing job on my nails and is very friendly! I won't go anywhere else anymore.
Great service. My tech did a fantastic job on my nails , happy customer. I will be coming back for my next appt.
Judy and Helen where amazing for pedicures will be back in two weeks for sure!!