Massage Envy – Glendale

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• I went for their introduction service. The place was clean and everyone was nice. There was plenty of parking. Thank you very much. Highly recommend.

• I had a great experience here. The waiting area could be improved but once you walked out of it the lighting was better than other locations. My therapist was the best I have had in some time. I’ll be back.

• Considering Yelp keeps removing my reviews due to the store reporting the reviews. I'm going to tell you what you want to know. If you have an old membership. Don't put your membership on "hold". Why you ask. Because unless you have massages they owe you, there is no point. Because the price of the membership won't change if you return when you have money or time to use their services again. If anything the membership charges will only increase over time. These people won't work with me to solve the problem I have with them at all. I emailed corporate. They won't talk to me. So I can no longer get my membership fixed. I can't get a new membership, they won't allow it. Now here are the facts. Yes the other reviews of this office are accurate. This store sent me down the street to get $20 bills because they wouldn't accept a $100 bill for $80 in services rendered. I couldn't believe it. They continuously every few months keep calling me to update my credit card even though they won't work with me to solve the problems. They won't even return my phone calls to the manager. This is southern California where there are so many other places to go. If you want cheap or high end massage. The manager tried to imply that this is the only place to find licenced massage therapists. This is not true in the least. Do your homework on state regulations. So why go to this store and why go to any Massage Envy if this is how you can be treated? Take your money else where. This time I will be posting this on more places then just yelp, as I think people have a right to know what this place is all about.

  Was sent an email that they would like to review my membership problem. Yet same old story. Sent me to the corporate link and yet again I was ignored. This time I got a response that I got the survey department. That I must talk with the store. You can already see what happened there.

• Great experience, wonderful and courteous staff

• This place needs an upgrade. Its looking a little run down. Other than this, Jacob was a very good massage therapist. Everyone should ask for him.