Massage Envy

 Massage Envy

 209 N University Ave Ste 200, Little Rock, AR 72205, USA

 +1 501-492-7721

(5 reviews)

[lba_iframe],-92.3391257 [/lba_iframe]
Massage Spa Near Me – Little Rock,AR

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  • I hate to say that I was very disappointed in my massage August 14, 2020. I won’t repeat the therapist name as I know he works hard however the services he provided did not match what I needed. I wanted to relax and work out some areas. His touch was hard, sparatic and his flow was inconsistent. No targeted areas and I wasn’t relaxed. I’m a esthetician and I once worked at this location when Tina and David owned it. So I came back thinking I would get great service however that wasn’t the case. The front desk saw that I wasn’t happy but did not offer any resolution other than they would discuss his technique with him. I gave gratuity because it was a 90 minute massage and I stayed for the massage hoping it would get better, there was some good techniques done but no consistency. However I can’t in good conscious recommend this place with my experience. I was supposed to receive a call from the Assistant Manager but no communication yet. I am disappointed as I really needed to relax and I decided to support a place that I once called employer.

  • Estacian was very good, my facial was awesome but she also massaged my arms and hands. Did a special treatment on hands due to using so much hand sanitizer while working in a hospital. Used something special on the lips due to lips drying out from wearing the mask. Signed up for their yearly membership.

  • The place is awesome. They have friendly staff, licensed massage therapists. I was having trouble with one of my muscles in my neck and the therapist here helped me with the pain and also gave me helpful tips on how to do workout to relax that specific muscle. I go here once every month. I highly recommend this place.

  • I am an employee of Massage Envy and have worked for many locations for a total of 6 years. I have visited many clinics. The clinics in Little Rock have been by far the most disappointing. I am not one to post complaints, because typically I receive a survey to fill out and can talk with a manager, but surveys aren’t even sent out. I have tried reaching the manager in other ways, but have not been successful. To say the customer service is sub par would be an understatement. I tried the Chenal location and was disappointed. Hence me going to the midtowne location thinking the experience would be different. Unfortunately, it was the same. I’m a big believer in Massage Envy and am very passionate about what I do, so I am not only disappointed, but I know what’s expected. But because this has been my experience twice now, I can imagine I’m not the only one who feels this way. Your therapists are what save your business I believe. Both therapists at the Chenal and Midtowne locations were wonderful. Sessions were customized, consult was professional and thorough, and massage was executed as expected. The customer service of the FDA Is enough to completely ruin the experience.

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