Maria Bonita Spa & Nails
#A-108, 1924 E Palomar St, Chula Vista, CA 91913, USA
+1 619-882-2928
https://mariabonitaspaandnails.com/
(5 reviews)
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Massage Parlour – Chula Vista,CA
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I went to Maria Bonita for the first time two days ago. The customer service was exceptional. I did leave there a little disappointed with the design I received. The gal that worked on my nails was very busy and had her next appt waiting so I didn't say anything. My mistake. I called today and explained how I was not happy with the design and having paid a pretty penny wanted to see about them fixing the design. The manager told me go in, looked at the design and agreed with me. Awesome Brenda fixed my design to my satisfaction at no charge. Great attitude about it too! Will be back! Thank you, ladies!
This place was so wonderful! I loved it! Maria did my nails and she took her time and such a great job! ❤️ Very Satisfied!!
I made a appointment for a mani/pedi and was having it special for my special Birthday and said they didn't have my appointment. So wrong! I was so sad! My person I made my appointment with I assume took another person instead of me cause she was busy and couldn't do me for 1 more hour. The women had a guy next to her getting a pedicure so think they just take who they want and my appointment didn't matter. Beautiful salon but not a way to run a business. So many other nice salons out there.
I went in and had the very worst haircut I have ever had. The owner was right beside us and knew how bad it was and did not help.
I left and went immediately to another shop and got it fixed as best it could be. I could not go out in public the way it was.
Don't choose Maria! She deserves less than one star! Confirmed first time appointment a week ago for 10:00 today, when they open. I waited for over 10 minutes before Maria (owner/manager) came sauntering in. Another lady came in around 10:15, so Maria went over to chat with her for 5 minutes or more, then took HER into another room. I waited until 10:35 & no Maria..not an acknowledgement, not an apology..no word at all! I left completely unsatisfied & mad as hell by her arrogance! Bad business practice & unprofessional.